The questions customers actually ask, answered without the hedging. If yours is not covered, the phone is answered Monday to Saturday.
At minimum: proof of identity (Aadhaar, PAN, passport, voter ID or driving licence), proof of address, and proof of income — salary slips and bank statements if you are salaried, or ITRs and bank statements if you are self-employed. Secured loans add property papers. Each loan page carries its own complete list, so you can collect everything in one go.
Applying for a loan should be simple and transparent. Here are a few important things to keep in mind while dealing with any loan-related communication.
Verify Communication
Always make sure you are communicating through Bravia Capital Group's official website or verified contact details.
Protect Your Personal Information
Never share sensitive banking credentials such as your ATM/debit card PIN, internet banking password, CVV or other confidential credentials with anyone.
Be Careful With Payment Requests
Any applicable charges, processing fees or other costs should be clearly communicated and documented before you proceed. Customers should verify the details before making any payment.
Keep Your OTP Private
An OTP may be used as part of a secure verification process, but customers should never disclose an OTP received on their phone to another person over a call, WhatsApp, SMS or any other communication channel.
Check Before You Proceed
If you receive an unexpected loan-related message, call or payment request, verify it through Bravia Capital Group's official contact details before taking any action.